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SpinSupport™ is the world’s foremost call service option for companies in the emerging mobile gaming market. Exclusively available for mobile casinos using the Spin3 platform, SpinSupport gives mobile gamblers a rapid response, anywhere, anytime.
Provided by BrightMark in conjunction with Spin3, SpinSupport sets the benchmark for mobile player support. The service utilizes a unique Call Back button option that is available to Spin3-powered mobile casinos. This feature allows players to receive an immediate call back from a service representative within minutes.
In addition, SpinSupport services include:
- 24/7 Dedicated Customer Support
- International Toll-Free Number Setup
- Integrated Multimedia Contact Management
- Telephone; Email; Web-based chat; SMS
- Native English speakers (UK, South Africa and the US), as well as German, Spanish, French, Russian and more
- Integrated Cross-Media Player Contact History & Archive
- Full Quality Control Monitoring
- Voice & Screen Recording Capabilities
- Outbound, Up-Sell and Survey Campaign Creation & Management
For more information on Spin3, visit spin3.com. |
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