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 SpinSupport

 

SpinSupportSpinSupport™ is the world’s foremost call service option for companies in the emerging mobile gaming market. Exclusively available for mobile casinos using the Spin3 platform, SpinSupport gives mobile gamblers a rapid response, anywhere, anytime.

Provided by BrightMark in conjunction with Spin3, SpinSupport sets the benchmark for mobile player support. The service utilizes a unique Call Back button option that is available to Spin3-powered mobile casinos. This feature allows players to receive an immediate call back from a service representative within minutes.

In addition, SpinSupport services include: 

  • 24/7 Dedicated Customer Support
  • International Toll-Free Number Setup
  • Integrated Multimedia Contact Management
  • Telephone; Email; Web-based chat; SMS
  • Native English speakers (UK, South Africa and the US), as well as German, Spanish, French, Russian and more
  • Integrated Cross-Media Player Contact History & Archive
  • Full Quality Control Monitoring
  • Voice & Screen Recording Capabilities
  • Outbound, Up-Sell and Survey Campaign Creation & Management

For more information on Spin3, visit spin3.com.