BrightMark™ is a leading provider of customer support services, and offers clients a new generation of support solutions – by combining support service technologies and infrastructure together with interactive CRM expertise and a specialization in consumer marketing, BrightMark delivers professional, multi-lingual, results-driven consumer support solutions to businesses around the world.
Our Featured Services Include:
- 24/7 operational capabilities
- International toll-free support telephone numbers
- Integrated multi-media contact solutions (phone, email, Web)
- Interactive chat support
- Up-sell and client survey service options
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- Outbound tele-marketing to customer lists
- Help Desk
- Pre- and post-sales support
- Order and transaction processing
- Telesales support
- IVR (Interactive Voice Recognition)
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